Have a question about OAK InsightFull?
Investigate some of our commonly asked questions below that are related to Oakland Airport (OAK) InsightFull.
Have a question about OAK or aircraft noise?
What is InsightFull?
InsightFull is a web experience that provides location-based information to communities impacted by aircraft noise.
How is InsightFull different from other airport community engagement tools?
InsightFull is unique in its focus to provide location-specific data for the communities surrounding OAK. Its user-friendly design and easy-to-understand dashboards set it apart from more complex or technical offerings.
Can InsightFull be customized to meet specific user or community needs?
InsightFull offers customized content depending on a user’s location, which is provided as they enter the site. Users might see different data and descriptive content tailored to their expected aircraft noise experience for their location.
What types of data does InsightFull provide, and how often is it updated?
InsightFull provides various types of data, such as noise levels, flight operations, aircraft overflights, and community noise complaints. The data is updated monthly so users have access to the latest complete month of information.
How do I get back to the location selector pop-up if I want to try a different location?
Click the red box in the upper right corner on desktop (center on mobile) that says “Your Location,” and the pop-up will reappear.
What if my address doesn’t appear?
If your address doesn’t appear in the InsightFull portal, it might be out of range. Check if you entered it correctly, and if it’s still out of range, consider using the Default Location for general information, or Drop Your Pin for information in your area.
What if I don’t want to provide my address?
Use the Default Location option upon entering the site to see general content that is not location-specific. The location-specific content that describes your location’s aircraft noise impact and overflight data will not be visible to you. To see location-based content without providing your exact address, you can use the Drop Your Pin option to select your approximate area. However, be aware that the overflights data will be based on an approximate location and may be less accurate than your exact address.
What security measures are in place to protect the data shared on InsightFull?
InsightFull uses advanced security protocols to ensure all data shared and processed through the platform is secure. This includes data encryption and compliance with relevant privacy regulations.
Can I set up alerts or notifications with InsightFull?
Currently, InsightFull does not support alerts or notifications. However, it provides real-time data and allows users to bookmark specific views for quick access to relevant information.
Is InsightFull accessible on all devices and browsers?
InsightFull is designed to be fully accessible when using desktop devices only. We will be expanding InsightFull’s accessibility to tablets and smartphones soon.
Who should I contact if I have more questions?
If you have additional questions about the InsightFull portal or airport operations, contact OAK’s Noise Office for further assistance. They can provide more detailed information or direct you to the appropriate resources for your inquiries. If you want to submit a noise complaint, click here to submit a complaint to OAK.
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